Frequently asked questions.

The minimum is 125 gallons for residential customers and 100 gallons for commercial customers.

We accept Visa, Mastercard, American Express, and Discover credit or debit cards.

Your projected date is shown when ordering and in your account order history. Timing may change because of weather, vehicle maintenance, or circumstances outside our control.

Your card is charged when ordering. For a fill order, it is charged using total tank capacity; any gallons that do not fit are automatically credited. You pay only for gallons delivered.

Pricing includes volume discounts. If the delivered quantity is below the 125-gallon residential or 100-gallon commercial minimum, a $25 minimum-delivery fee applies. Applicable taxes may also apply.

No. Your price is guaranteed for the quantity ordered once the order is placed.

Usually not, provided the driver can access the tank fill. A first-delivery inspection may be required for an indoor tank; we will contact you to arrange it at no cost.

Your card is automatically credited for gallons not delivered. A 275-gallon tank, for example, typically has about 256 gallons of usable capacity to allow safe filling and expansion.

Running out of oil can introduce air into the fuel line. A Prime & Start removes the air so the burner can relight. When available, order it with your fuel delivery and be home to provide access.

The ordering system uses SSL, encrypted data storage, secure payment processors, and PCI-compliant credit-card handling. Card information is not stored on Bucks Run Oil computers.

Propane is stored as a liquid and used as a gas; heating oil is stored and used as a liquid. Both are safe, abundant fuel choices with different equipment, maintenance, and installation considerations.

Heating oil is nonexplosive, widely available, efficient, and continues to become cleaner through advances such as ultra-low-sulfur fuel and biodiesel blends.